LC platinum

Do i must provide notice to my present provider? Do i have to offer notice to my present provider?

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Do i must provide notice to my current provider? Do i have to provide notice to my present provider?

Do i have to offer notice to my present provider? Do i must offer notice to my present provider?

Yes, we don’t would like them to help keep billing you! After you have an install date them know you want to cancel your services from us, give your old provider a quick call to let. Many require 14 to 31 times’ notice, therefore we must be able to enable you to get linked before your old solutions are powered down.

Do you realy install most of the services during the time that is same? Do you really install all of the services during the time that is same?

Do you really install all of the services during the time that is same? Would you install most of the services in the time that is same?

We do certainly! Because we possess our whole network – unlike plenty of other providers – we are in a position to have all the services you provide installed and operating in the day that is same.

More concerns More questions

More concerns More questions

The length of time does the installation simply simply take?

In general, you are asked by us to enable around couple of hours, however in many cases we accomplish it much sooner.

Do i must signal when it comes to gear?

Yes, however, if you’re perhaps perhaps perhaps not available, somebody aged 18 or higher can rather.

Let’s say We have difficulty with QuickStart self-installation?

We’ve a separate team to troubleshoot and make suggestions through each step for the process of this set-up. We will send an engineer out to you as soon as possible, free of charge if it’s not successful.

Will you need to dig my garden up or driveway?

This will depend on your own home. If Virgin Media solutions have now been set up formerly, the likelihood is that people won’t need certainly to. If you don’t, we might have to do an amount that is small of so that you can bring our community to you personally.

We can arrange a pre-install engineer visit to have a look and discuss the process in advance if you are unsure.

My driveway has provided access, performs this matter?

Yes, we shall require you to offer us with a few of the neighbors’ details (name, target, cell phone number and email) therefore we could possibly get authorization from their website in case we have to do a little digging.

Do you want to need certainly to drill through the walls of my home?

If Virgin Media solutions have actuallyn’t been installed within the property before, we may need to do smaller amounts of drilling so that you can feed our cable in to the building. In advance if you are unsure, we can arrange a pre-install engineer visit to take a look and discuss this with you.

Do i want a satellite meal regarding the home?

No, all our services drop our special cable, which means your television does not get hookupdate.net/interracial-cupid-review/ disrupted by inclement weather.

I’ve had Virgin before however the cable happens to be cut, is an issue?

Maybe perhaps maybe Not after all – it just means you won’t have the ability to make use of our QuickStart self-install solution. We’ll arrange for example of y our designers in the future and set every thing up for you rather.

Simply Click and Collect Click and Collect

Simply Click and Collect Click and Collect

How large will the container be?

With respect to the bundle you’ve plumped for, your QuickStart pack can think about to 4.17kg and stay as much as 195mm x 220mm x 380mm – that’s slightly larger compared to a shoebox.

Just how long do i must pick my package up through the collection point?

You’ll have actually 10 calendar times from your own plumped for collection date to choose your QuickStart that is snazzy pack.

Just exactly What do i must bring beside me to choose my package up?

You’ll need certainly to bring the e-mail and/or SMS message you received that features your collection rule. You’ll also have to take some type of ID, such as for instance your passport or driver’s permit. If somebody else is gathering for you, they shall require the ID of the individual whom ordered it.

I’ve chosen house distribution, do i have to signal for my package?

You will must be in on the plumped for distribution date to signal for your Yodel parcel. If no one’s in, we’ll make an effort to deliver it up to a neighbour. Or if it does not work, we’ll keep a card to get in contact and organize a far more convenient time.

Exactly exactly How am I going to understand whenever my package will be delivered?

Regarding the morning your QuickStart pack flow from to be delivered, your Yodel courier provides you with a projected delivery that is 2-hour via e-mail and/or SMS message. Please keep in mind the distribution screen is a can’t and estimate be guaranteed in full.

The length of time does the installation just simply simply take?

In most cases, we ask you to answer to allow around couple of hours, however in many instances we accomplish it much sooner.

Do i must signal when it comes to gear?

Yes, however, if you’re maybe maybe not available, some body aged 18 or higher can rather.

Imagine if We have difficulty with QuickStart self-installation?

We now have a separate group to troubleshoot and make suggestions through each step for the process of the set-up. If it is maybe not effective we are going to send an engineer out to you at the earliest opportunity, totally free.

Will you need to dig up my yard or driveway?

This will depend in your home. If Virgin Media solutions have already been set up formerly, it’s likely that individuals won’t need certainly to. Or even, we possibly may should do a little quantity of searching to be able to bring our system for your requirements.

If you should be not sure, we are able to arrange a pre-install engineer trip to take a look and talk about the process ahead of time.

My driveway has provided access, performs this matter?

Yes, we are going to require you to offer us with a few of the neighbours’ details (name, target, phone number and current email address) so we could possibly get authorization from their website in case we must do a little digging.

Do you want to need to drill through the walls of my home?

If Virgin Media solutions have actuallyn’t been installed within the property before, we may need to do lower amounts of drilling to be able to feed our cable in to the building. In advance if you are unsure, we can arrange a pre-install engineer visit to take a look and discuss this with you.

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